Four practical revolutions in management : systems for creating unique organizational capability / Shoji Shiba, David Walden ; with contributions by Alan Graham, John Petrolini, and many others
Shiba, Shōji
Four practical revolutions in management : systems for creating unique organizational capability / Shoji Shiba, David Walden ; with contributions by Alan Graham, John Petrolini, and many others - Boca Raton [etc.] : Cambridge : CRC press ; Center for quality of management, 2001 - XXVI, 758 p. ; 23 cm
Shiba and Walden have significantly revised their classic, A New American TQM. With new methodologies and case studies, this work is one of the most comprehensive studies of management theory and business success. The authors identify a comprehensive approach to management that goes beyond operations improvement to help executives and managers create unique organizational capabilities. They contend that organizations must develop skills in four major areas: customer focus, continuous improvement, total participation, and societal networking. They present proven methods that enable dynamic implementation strategies, facilitate ongoing learning, and encourage continuous diffusion of evolving information and quality practices throughout an organization’s entire network. Techniques described have been instituted at Analog Devices, Hewlett-Packard, Motorola, Teradyne and many other companies. Numerous in-depth case studies from these and other companies illustrate actual implementations. Shoji Shiba, formerly of MIT is one of the most respected business consultants in the world. Among his many accolades, he received the 2002 Deming Prize, one of the highest awards in management bestowed in Japan.
9781563273889
Empresas--Gestión
Planificación estratégica
658.012.4
Four practical revolutions in management : systems for creating unique organizational capability / Shoji Shiba, David Walden ; with contributions by Alan Graham, John Petrolini, and many others - Boca Raton [etc.] : Cambridge : CRC press ; Center for quality of management, 2001 - XXVI, 758 p. ; 23 cm
Shiba and Walden have significantly revised their classic, A New American TQM. With new methodologies and case studies, this work is one of the most comprehensive studies of management theory and business success. The authors identify a comprehensive approach to management that goes beyond operations improvement to help executives and managers create unique organizational capabilities. They contend that organizations must develop skills in four major areas: customer focus, continuous improvement, total participation, and societal networking. They present proven methods that enable dynamic implementation strategies, facilitate ongoing learning, and encourage continuous diffusion of evolving information and quality practices throughout an organization’s entire network. Techniques described have been instituted at Analog Devices, Hewlett-Packard, Motorola, Teradyne and many other companies. Numerous in-depth case studies from these and other companies illustrate actual implementations. Shoji Shiba, formerly of MIT is one of the most respected business consultants in the world. Among his many accolades, he received the 2002 Deming Prize, one of the highest awards in management bestowed in Japan.
9781563273889
Empresas--Gestión
Planificación estratégica
658.012.4