Sumsion, John

Practical performance indicators - 1992 : documenting Citizens' Charter consultation for U.K. public libraries with examples of PIs and surveys in use / written and compiled by John Sumsion - Loughborough : Library and Information Statistics Unit, 1993 - 1 v. (numeración var.) - Occasional paper ; 5 .

0-948848-52-9 0948848529

b9340924


Library administration--Great Britain
Information services--Administration--Great Britain
Libraries--Evaluation
Public libraries--Evaluation--Great Britain
Bibliotecas--Administración--Gran Bretaña
Servicios de información--Administración--Gran Bretaña
Bibliotecas públicas--Evaluación--Gran Bretaña

027.40941

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