Goldenberg, Barton J.
CRM automation [Recurso electrónico] / Barton J. Goldenberg. - Upper Saddle River, NJ : Prentice Hall PTR, c2002. - xxiv, 294 p. : ill. ; 24 cm.
Includes index.
Restringido a usuarios de la UCA
Electronic reproduction.
Boston, MA :
Safari,
2002.
Available via World Wide Web.
Modo de acceso: World Wide Web.
Made available through: Safari Books Online, LLC.
Customer relations--Data processing.
Customer relations--Marketing.
658.8/12
CRM automation [Recurso electrónico] / Barton J. Goldenberg. - Upper Saddle River, NJ : Prentice Hall PTR, c2002. - xxiv, 294 p. : ill. ; 24 cm.
Includes index.
Restringido a usuarios de la UCA
Electronic reproduction.
Boston, MA :
Safari,
2002.
Available via World Wide Web.
Modo de acceso: World Wide Web.
Made available through: Safari Books Online, LLC.
Customer relations--Data processing.
Customer relations--Marketing.
658.8/12