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Service operations management / Roger W. Schmenner.

Schmenner, Roger W, 1947-.
Material type: materialTypeLabelBookPublisher: Englewood Cliffs, N.J. : London : Prentice Hall; Prentice-Hall International, c1995Description: xiv,406p : ill, facsims,forms ; 24cm.ISBN: 0-02-406811-x; 002406811x.Subject(s): Service industries -- Management | Servicios (Industria) | Service industries ManagementDDC classification: 338.4068
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Item type Home library Call number Status Loan Date due Barcode Item holds
338.46/SCH/ser (Browse shelf) Available   Shelving location | Bibliomaps® PREST. LIBROS 3702024669
Total holds: 0

Bibliography: p398-401. - Includes index

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