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Managing services : marketing, operations, and human resources / compiled by Christopher H. Lovelock

Lovelock, Christopher H.1.
Contributor(s): Lovelock, Christopher H.
Material type: materialTypeLabelBookPublisher: Englewood Cliffs, N.J. : London : Prentice Hall; Prentice-Hall International (UK), c1992Edition: 2nd ed.Description: xvi,472p : ill ; 25cm.ISBN: 0-13-544701-1; 0135447011; 0135615720, pbk :.Subject(s): Service industries -- management0 | Servicios (Industria) | Service industries Management1DDC classification: 658
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Item type Home library Call number Status Loan Date due Barcode Item holds
338.46/LOV/man (Browse shelf) Available   Shelving location | Bibliomaps® PREST. LIBROS 3701875553
Total holds: 0

Includes bibliographical references and index

Previous ed.: 19880

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