The CHARTERED MANAGEMENT INSTITUTE DICTIONARY OF BUSINESS AND MANAGEMENT covers terms drawn from the key subject areas of: General Management, HR & Personnel Management, Accounting and Finance, Operations and Production, E-Commerce, and Statistics. It is an essential reference for both business studies students as well as practising managers. * World English entries reflect the international perspective of the business world * Abbreviations, acronyms, and their expansions are shown in full and cross-referred for ease of use * A multilingual glossary offers translations of all main terms into the five major business languages: French, German, Latin American Spanish, Castilian Spanish, Chinese, and Japanese * Specialist finance and accounting terms are provided by CIMA, the Chartered Institute of Management Accountants * Mini-essays and illustrations will explain more complex concepts and help users get to grips with ideas quickly. For financial ratios, fully worked examples will be given to show the user exactly how the ratios function * Expanded biographical entries detail the lives and careers of key business thinkers and leaders * Extensive appendices include listings of internat