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IT problem management [Recurso electrónico] / Gary Walker.

Walker, Gary (Gary S.).
Material type: materialTypeLabelBook; Format: electronic available online remoteSeries: Harris Kern's Enterprise computing institute.Publisher: Upper Saddle River, NJ : Prentice Hall PTR, c2001Description: xviii, 234 p. : ill. ; 25 cm.Subject(s): Electronic data processing -- Management | Information technologyAdditional physical formats: No titleDDC classification: 004/.068 Online resources: Texto completo Available also in a print edition.
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Includes index.

Restringido a usuarios de la UCA

Electronic reproduction. Boston, MA : Safari, 2001. Available via World Wide Web.

Modo de acceso: World Wide Web.

Made available through: Safari Books Online, LLC.

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