Who stole my customer?? [Recurso electrónico] : winning strategies for creating and sustaining customer loyalty / Harvey Thompson.

By: Thompson, Harvey
Material type: TextText; Format: electronic available online remotePublisher: Upper Saddle River, NJ : Pearson Prentice Hall, c2004Description: xiv, 210 p. : ill. ; 24 cmOther title: Winning strategies for creating and sustaining customer loyaltySubject(s): Consumer satisfaction | Customer loyalty | Customer relationsAdditional physical formats: No titleDDC classification: 658.8/343 Online resources: Texto completo Available also in a print edition.
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)
No physical items for this record

Includes index.

Restringido a usuarios de la UCA

Available also in a print edition.

Electronic reproduction. Boston, MA : Safari, 2004. Available via World Wide Web.

Modo de acceso: World Wide Web.

Made available through: Safari Books Online, LLC.

There are no comments for this item.

to post a comment.

Powered by Koha