Customer relationship management [Recurso electrónico] : getting it right! / Judith W. Kincaid.
By: Kincaid, Judith W
Material type:

Includes index.
Restringido a usuarios de la UCA
Available also in a print edition.
Electronic reproduction. Boston, MA : Safari, 2003. Available via World Wide Web.
Modo de acceso: World Wide Web.
Made available through: Safari Books Online, LLC.
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