Indice

Bibliografía: p. 295-297

Modelling is a tool used by savvy business managers to understand the processes of their business and to estimate the impact of changes. Dynamic Modelling for Business Management applies dynamic modelling to business management, using accessible modelling techniques that are demonstrated starting with fundamental processes and advancing to more complex business models. Discussions of modelling emphasize its practical use for decision making and implementing change for measurable results. Readers will learn about both manufacturing and service-oriented business processes using hands-on lessons. They will then be able to manipulate additional models to try out their knowledge and address issues specific to their own businesses and interests. All of the models used in the book and a run-time version of the ithink software are included on a CD-ROM included with the book. Some of the topics covered include workflow management, supply chain management, and strategy.

Índice: Introduction to ithink.- Modelling Dynamic Business Systems.- Measuring Process Performance.- Single Step Processes.- Multi-step Serial Workflow Processes.- Multi-step Parallel Workflow Processes.- The Supplier Interface: Managing Risk.- Customer Interface.- The Tradeoffs Between Quality, Speed, Cost.- Modelling Supply Chains.- The Dynamics of Management Strategy.- Modelling Improvement Processes.