TY  - BOOK
AU  - Ishikawa,Kaoru
TI  - What is total Quality control?: The Japanese way 
T2  - Prentice Hall business classics
SN  - 0-13-952441-x
PY  - 1985///
CY  - Englewood(N.J.)
PB  - Prentice-Hall
KW  - Control de calidad
ER  -