TY  - BOOK
AU  - Brocka,Bruce
AU  - Brocka,M.Suzanne
TI  - Quality management: Implementing the best ideas of the masters 
T2  - business one Irwin
SN  - 1-55623-540-2
PY  - 1992///
CY  - Homewood(Ill.)
PB  - Irwin
KW  - Control de calidad
ER  -