TY  - BOOK
AU  - Poynter,Gavin
TI  - Restructuring in the service industries: management reform and workplace relations in the UK service sector 
T2  - Employment and work relations in context series
SN  - 0720123410
U1  - 331/.0941 21
PY  - 2000///
CY  - London, New York
PB  - Mansell
KW  - Insco
KW  - Employees
KW  - Credit UK
KW  - Great Britain
KW  - National Health Service
KW  - Trabajadores
KW  - Gran Bretaña
KW  - Servicios (industria)
KW  - Service industries workers
KW  - Service industries
KW  - Management
KW  - Personnel management
KW  - Industrial relations
KW  - Financial services industry
KW  - Insurance companies
KW  - Health facilities
N1  - Includes bibliographical references and index
ER  -