TY - BOOK AU - Sweeney,Simon TI - English for business communication: a short course consisting of five modules : cultural diversity and socialising, telphoning, presentations, meetings and negotiations T2 - Cambridge professional english SN - 0-521-75449-6 (Student's book) PY - 2003/// CY - Cambridge PB - Cambridge University Press KW - Inglés KW - Estudio y enseñanza KW - Inglés comercial N1 - Student's Book N2 - This is a short course for learners who need to improve their ability to communicate when socialising, telephoning, presenting, taking part in meetings and/or negotiating. The course aims to build confidence and fluency by giving students the opportunity to analyse tasks and take part in practice activities to build their communications skills. The second edition includes a page of self-study tasks for each of the 15 units to enhance the effectiveness of this successful course. The page size of the book has been increased and the content redesigned, making it even easier to use; INDICE: Module 1: Cultural diversity and socializing. Unit 1. Building a relationship. Unit 2. Culture and entertainment. Module 2: Telephoning. Unit 3. Could I leave message? Unit 4. Good to hear from you again! Unit 5. Unfortunately there's a problem. Module 3: Presentations. Unit 6. Planning and getting started. Unit 7. Image, impact and making an impression. Unit 8. The middle of the presentation. Unit 9. The end is near this is the end. Module 4: Meetings. Unit 10. Making meetings effective. Unit 11. Sorry to interrupt, but. Unit 12. What do you mean by ...? Module 5: Negotiations. Unit 13. Know what you want. Unit 14. Getting what you can. Unit 15. Not getting what you ddon't want File cards ER -