TY  - BOOK
AU  - Hughes,Marcia M.
AU  - Thompson,Henry L.
AU  - Terrell,James Bradford
AU  - Kouzes,James M.
TI  - Handbook for developing emotional and social intelligence: best practices, case studies, and strategies 
T2  - Essential resources for training and HR professionals
SN  - 9780470190883 (cloth)
PY  - 2009///
CY  - San Francisco
PB  - Pfeiffer
KW  - Inteligencia emocional
KW  - Liderazgo
N1  - Includes bibliographical references and index
N2  - Handbook for Developing Emotional and Social Intelligence is an authoritative collection of practical content-best practices, case studies, and tools-that showcases the application and development of emotional and social intelligence in the workplace. The authors are some of the best-known experts in the field and the book includes practitioners, academics and thought-leaders that contributed to this rich collection of knowledge and solutions that will appeal to anyone involved in developing leaders and teams. The handbook features topics such as leadership, recruitment, conflict resolution, team development, and stress management
ER  -