TY - BOOK AU - Fox,Michael J. AU - Musgrove,C.L. TI - Quality Costs : : Their Impact on Company Strategy and Profitability T2 - TQM Practitioner S SN - 0-7487-1875-3 PY - 0000///Aug 94 PB - S.Thornes KW - Costes KW - Control KW - Calidad ER -