TY  - BOOK
AU  - Vallen,Gary K.
AU  - Vallen,Jerome J.
TI  - Check-in check-out: managing hotel operations 
SN  - 9780132059671
U1  - 647.94/068 22
PY  - 2009///
CY  - Upper Saddle River, N.J.
PB  - Pearson/Prentice Hall
KW  - Hoteles
KW  - Gestión
KW  - Motel management
N1  - Includes bibliographical references and index; The Hotel Industry -- The Reservation Process -- Guest Service and Rate Structures -- The Hotel Revenue Cycle -- Technology
ER  -