TY  - BOOK
AU  - Roche,William K.
AU  - Teague,Paul
AU  - Colvin,Alexander J.S.
TI  - The Oxford Handbook of Conflict Management in Organizations
T2  - Oxford handbooks in business and management
SN  - 9780199653676
PY  - 2014///
CY  - Oxford
PB  - Oxford University Press
KW  - Conflict management
KW  - Industrial relations
KW  - Gestión de conflictos
KW  - Equipos de trabajo
N1  - Índice; Bibliografía
N2  - New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors.New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed.
ER  -