Índice

Bibliografía: p. [429]-432

Business Process Management: Practical Guidelines to Successful Implementation provides organizational leadership with an understanding of Business Process Management and its importance to an organization. This book also gives Business Process Management practitioners a framework and set of tools and techniques that provides a practical guide to successfully implementing Business Process Management projects. It can be used as a reference book for organizations completing Business Process Management projects and provides a holistic approach and the necessary details to deliver a Business Process Management project. Business Process Management: Practical Guidelines to Successful Implementation delivers: an overall view or understanding of Business Process Management and the move towards a process-centric organization. An in depth framework for the Business Process Management practitioner.. insights into how to embed Business Process Management within an organization to ensure a continuous business process improvement culture. practical tools, explanations and assistance in the successful implementation of a BPM project. The book includes in excess of 50 case studies to illustrate various points in the book. Encompasses best practices and an overview of the most important tools and methods An in depth framework for the Business Process Management practitioner. Insights into how to embed Business Process Management within an organization to ensure a continuous business process improvement culture. Practical tools, explanations and assistance in the successful implementation of a BPM project. Includes in excess of 50 case studies to illustrate various points in the book.

Índice: Introduction; Frequently asked questions; How to demystify BPM; What is Business Process Management(BPM)?; Why is it important to improve business processes before automating them?; When should you do BPM?; What are the main drivers and triggers?; Who should be involved in BPM?; Why are organizational strategy and process architecture important in a BPM implementation?; How do you sell BPM technology to the organization?; What are the critical success factors in a BPM project?; What are the critical implementation aspects of a BPM solution?; Why do you need a structured approach to implementing BPM?; The F... Etc.