The Oxford Handbook of Conflict Management in Organizations / edited by William K. Roche, Paul Teague and Alexander J.S. Colvin

Colaborador(es): Roche, William K [editor literario] | Teague, Paul [editor literario] | Colvin, Alexander J.S [editor literario]Tipo de material: TextoTextoSeries Oxford handbooks in business and managementDetalles de publicación: Oxford: Oxford University Press, 2014 Descripción: XIX, 541 p.; 25cmISBN: 9780199653676Tema(s): Conflict management | Industrial relations | Gestión de conflictos | Equipos de trabajoResumen: New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors.New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed.
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New ways of managing conflict are increasingly important features of work and employment in organizations. In the book the world's leading scholars in the field examine a range of innovative alternative dispute resolution (ADR) practices, drawing on international research and scholarship and covering both case studies of major exemplars and developments in countries in different parts of the global economy. Developments in the management of individual and collective conflict at work are addressed, as are innovations in both unionized and non-union organizations and in the private and public sectors.New practices for managing conflict in organizations are set in the context of trends in workplace conflict and perspectives on how conflict should be understood and addressed.

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