Biblioteca UCA catalog › Results of search for 'su:"Customer relations."'

Your search returned 9 results.

	1.	The CRM handbook [Recurso electrónico] : a business guide to customer relationship management / Jill Dychâe. by Dychâe, Jill. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Boston : Addison Wesley, c2002Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	2.	Customer relationship management [Recurso electrónico] : getting it right! / Judith W. Kincaid. by Kincaid, Judith W. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Prentice Hall PTR, 2003Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	3.	Managing quality customer service [Recurso electrónico] : a practical guide for establishing a service operation / William B. Martin. by Martin, William B. Material type: Text; Format: electronic available online ; Literary form: Not fiction ; Audience: General; Publisher: Los Altos, Calif. : Crisp, c1989Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	4.	The customer differential [Recurso electrónico] : the complete guide to implementing customer relationship management / Melinda Nykamp. by Nykamp, Melinda. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2001Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	5.	Strategies that win sales [Recurso electrónico] : best practices of the world's leading organizations / Mark Marone & Seleste Lunsford. by Marone, Mark D. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Dearborn Trade Pub., c2005Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	6.	Making the client connection [Recurso electrónico] : maximizing the power of your personality, presentations, and presence / Gary DeMoss and Mitch Anthony. by DeMoss, Gary. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago : Dearborn Trade Pub., c2004Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	7.	The prime solution [Recurso electrónico] : close the value gap, increase margins, and win the complex sale / Jeff Thull. by Thull, Jeff, 1949-. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: Chicago, IL : Dearborn Trade Pub., c2005Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	8.	HR from the heart [Recurso electrónico] : inspiring stories and strategies for building the people side of great business / Libby Sartain with Martha I. Finney. by Sartain, Libby, 1954-. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publisher: New York : AMACOM, c2003Online access: Texto completo Availability: No items available Log in to add tags Add to cart (remove)
	9.	Relevance regained : from top-down control to bottom-up empowerment / H. Thomas Johnson by Johnson, H. Thomas, 1938-. Material type: Text; Format: print Publisher: New York : Free Press, 1992Availability: Items available for loan: 07. BIBLIOTECA CIENCIAS SOCIALES Y JURÍDICAS (1). Location(s): 65.012.4/JOH/rel. Place hold Log in to add tags Add to cart (remove)

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