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Customer service in the information environment / Guy St. Clair

by Saint Clair, Guy, 1940-.

Series: Information services management seriesMaterial type: Text Text; Format: print Publication details: London ; New Jersey : Bowker-Saur, c1993Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 01/5-042.

Developing new markets for information products / by Thomas G. DiRenzo

by DiRenzo, Thomas G.

Series: NFAIS report series ; 1993/1Material type: Text Text; Format: print Publication details: Philadelphia, PA : National Federation of Abstracting and Information Services, c1993Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 05/4-022.

The value and impact of information / edited by Mary Feeney and Maureen Grieves

by Feeney, Mary | Grieves, Maureen | British Library. Research and Development Department.

Series: British Library research. Information policy issuesMaterial type: Text Text; Format: print Publication details: London [etc.] : Bowker-Saur, 1994Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 03/4-005.

Pour une gestion adaptée des services documentaires / Jean-Marc Alain ; [préface, Jocelyn Jacques ; postface, Gilles Chaput]

by Alain, Jean-Marc.

Material type: Text Text; Format: print Publication details: Montréal, Québec : Agence d'ARC, c1988Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 02/5-016.

User-oriented evaluation of information systems and services / David Bawden

by Bawden, David.

Material type: Text Text Publication details: Aldershot : Gower, 1990Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 02/3-050.

Keys to success : performance indicators for public libraries a manual of performance measures and indicators / developed by King Research Ltd

by Gran Bretaña. Office of Arts and Libraries | King Research Limited.

Series: Library information series ; no.18Material type: Text Text; Format: print Publication details: London : HMSO, 1990Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 05/5-071.

Staff management in library and information work / Peter Jordan ; with Noragh Jones

by Jordan, Peter, 1936- | Noragh, Jones | Jones, Noragh. Staff management in library and information work.

Edition: 3rd edMaterial type: Text Text; Format: print Publication details: Aldershot, Hampshire, England ; Brookfield, Vt : Gower, c1995Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 03/2-039.

How good is your library? : a review of approaches to the evaluation of library and information services / John Blagden and John Harrington

by Blagden, John, 1937- | Harrington, John.

Material type: Text Text Publication details: London : Aslib, 1990Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 05/5-057.

Performance measurement in library and information services / Christine Abbott

by Abbott, Christine | Association of Special Libraries and Information Bureaux.

Series: The Aslib know how seriesMaterial type: Text Text Publication details: London : Aslib, 1994Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 05/5-062.

Developing library and information center collections / G. Edward Evans

by Evans, G. Edward.

Series: Library science text seriesEdition: 3rd ed.Material type: Text Text; Format: print Publication details: Englewood, (Colorado) : Libraries Unlimited, 1995Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 02/4-009.

National information policies and strategies : an overview and bibliographic survey a synthesis based on recent developments, particularly those concerning the United Kingdom, with selective review of the literature / Michael W. Hill

by Hill, Michael W, 1928-.

Series: British Library research. Information policy issuesMaterial type: Text Text Publication details: London : Bowker Saur, c1994Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 02/1-044.

Managing user-centred libraries and information services / K. G. B. Bakewell

by Bakewell, K. G. B., (Kenneth Graham Bartlett,), 1931-.

Material type: Text Text Publication details: London : Mansell, 1990Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 02/2-024.

How to find information in science and technology / Jill Lambert, Peter A. Lambert

by Lambert, Jill | Lambert, Peter A.

Edition: 2nd edMaterial type: Text Text Publication details: London : Library Association, 1991Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 03/1-033.

Marketing/planning library and information services / Darlene E. Weingand

by Weingand, Darlene E.

Material type: Text Text; Format: print Publication details: Littleton, Colorado : Libraries Unlimited, 1987Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 02/2-035.

Measuring the impact of information on development / editor, Michel J. Menou

by Menou, M. J | International Development Research Centre.

Material type: Text Text; Format: print Publication details: Ottawa [etc.] : International Development Research Centre, 1993Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 03/5-027.

Information sources in information technology / editor David Haynes

by Haynes, David.

Series: Guides to information sourcesMaterial type: Text Text Publication details: London : Bowker-Saur, 1990Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 04/2-011.

University libraries in developing countries : structure and function in regard to information transfer for science and technology proceedings of the IFLA/Unesco Pre-Session Seminar for Librarians from Developing Countries, München, August 16-19, 1983 / edited by Anthony J. Loveday and Günter Gattermann

by IFLA/Unesco Pre-Session Seminar for Librarians from Developing Countries (1983. Munich) | Loveday, Anthony J | Gattermann, Günter | Federación Internacional de Asociaciones de Bibliotecas e Instituciones | Unesco.

Series: IFLA publications ; 33Material type: Text Text Publication details: München ; London : Saur, 1985Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 03/4-014.

Managing information services : an integrated approach / Jo Bryson

by Bryson, Jo.

Material type: Text Text Publication details: Aldershot : Gower, c1997Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 04/5-023.

The Application of expert systems in libraries and information centres / editor Anne Morris

by Morris, Anne E.

Material type: Text Text Publication details: London : Bowker-Saur, 1992Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 03/1-043.

The value of information to the intelligent organisation : some of these papers were orginally given at a conference which was held at the University of Hertfordshire in Hatfield on the 8th September 1993 during Libtech International 93 / organised by HERTIS Information and Research and TFPL

by Hertis. Information & Research | TFPL Recruitment.

Material type: Text Text Publication details: Hatfield : University of Hertfordshire Press, 1994Availability: Items available for loan: 10. SERVICIO CENTRAL BIBLIOTECAS (1)Location, call number: 01/1-048.

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