The field guide to human error investigations / Sidney Dekker

Por: Dekker, SidneyTipo de material: TextoTextoDetalles de publicación: Aldershot : Ashgate, 2002 Descripción: IX, 160 pISBN: 0-7546-1924-9Tema(s): Seguridad industrial | Ergonomía | Accidentes de trabajoResumen: This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system. The two parts of this guide concentrate on each view, leading towards an appreciation of the new view, in which human error is the starting point of an investigation, rather than its conclusion.The second part of this guide focuses on the circumstances which unfold around people, which causes their assessments and actions to change accordingly. It shows how to 'reverse engineer' human error, which, like any other componant, needs to be put back together in a mishap investigation.Resumen: Indice: Part 1 Human error as a cause of mishaps: the bad apple theory; reacting to failure; what is the cause?; human error by any other name; human error - in the head or in the world?; put data into context. Part 2 Human error as symptom of trouble deeper inside the system: human error - the new view; human factors data; reconstruct the unfolding mindset; patterns of failure; writing recommendations; learning from failure; rules for in the rubble.
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This field guide assesses two views of human error - the old view, in which human error becomes the cause of an incident or accident, or the new view, in which human error is merely a symptom of deeper trouble within the system. The two parts of this guide concentrate on each view, leading towards an appreciation of the new view, in which human error is the starting point of an investigation, rather than its conclusion.The second part of this guide focuses on the circumstances which unfold around people, which causes their assessments and actions to change accordingly. It shows how to 'reverse engineer' human error, which, like any other componant, needs to be put back together in a mishap investigation.

Indice: Part 1 Human error as a cause of mishaps: the bad apple theory; reacting to failure; what is the cause?; human error by any other name; human error - in the head or in the world?; put data into context. Part 2 Human error as symptom of trouble deeper inside the system: human error - the new view; human factors data; reconstruct the unfolding mindset; patterns of failure; writing recommendations; learning from failure; rules for in the rubble.

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