Refine your search

Your search returned 5 results. Subscribe to this search

|
1. Calming upset customers [Recurso electrónico] : staying effective during unpleasant situations / Rebecca L. Morgan. by Morgan, Rebecca L. Material type Libro; Format: electrónico Publication: Menlo Park, CA : Crisp Publications, 2003 Physical description: xiv, 82 p. : 26 cm. Availability: No items available:

Log in to add tags. Add to cart
2. Quality customer service [Recurso electrónico] : how to win with the customer / William B. Martin. by Martin, William B. Material type Libro; Format: electrónico Publication: Menlo Park, CA : Crisp Publications, 2001 Physical description: viii, 110 p. : 26 cm. Availability: No items available:

3. Telephone courtesy & customer service [Recurso electrónico] / Lloyd Finch. by Finch, Lloyd C. Material type Libro; Format: electrónico Publication: Menlo Park, Calif. : Crisp Publications, 2000 Physical description: vi, 104 p. : 26 cm. Availability: No items available:

4. Beyond customer service, revised [Recurso electrónico] / Richard F. Gerson. by Gerson, Richard F. Material type Libro; Format: electrónico Publication: Menlo Park, Calif. : Crisp Publications, 1998 Physical description: 108 p. : 26 cm. Availability: No items available:

5. Measuring customer satisfaction [Recurso electrónico] / Richard F. Gerson. by Gerson, Richard F. Material type Libro; Format: electrónico Publication: Menlo Park, Calif. : Crisp Publications, 1993 Physical description: ix, 112 p. : 26 cm. Availability: No items available:

Powered by Koha