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1. Service operations management / Roger W. Schmenner. by Schmenner, Roger W., Material type Libro Publication: Englewood Cliffs, N.J. : | London : Prentice Hall; | Prentice-Hall International, 1995 Physical description: xiv,406p : 24cm Availability: Items available: 07. BIBLIOTECA CIENCIAS SOCIALES [338.46/SCH/ser] (1),

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2. Managing services : marketing, operations, and human resources / compiled by Christopher H. Lovelock by Lovelock, Christopher H.1 Material type Libro Publication: Englewood Cliffs, N.J. : | London : Prentice Hall; | Prentice-Hall International (UK), 1992 Physical description: xvi,472p : 25cm Availability: Items available: 07. BIBLIOTECA CIENCIAS SOCIALES [338.46/LOV/man] (1),

3. Services marketing / Christopher H. Lovelock by Lovelock, Christopher H. Material type Libro; Format: impreso Publication: London : Prentice-Hall International, 1991 Physical description: xvi,526p Availability: Items available: 01. BIBLIOTECA CAMPUS JEREZ [Mer-236] (1),

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