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1. Keys to success : performance indicators for public libraries a manual of performance measures and indicators / developed by King Research Ltd

Gran Bretaña. Office of Arts and Libraries | King Research Limited.

Material type: book Book; Format: print Publisher: London : HMSO, 1990Availability: Items available for loan: 07. BIBLIOTECA CIENCIAS SOCIALES (1). Location(s): 05/5-071.

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2. Practical performance indicators - 1992 : documenting Citizens' Charter consultation for U.K. public libraries with examples of PIs and surveys in use / written and compiled by John Sumsion

Sumsion, John | Loughborough University of Technology. Library and Information Statistics Unit.

Material type: book Book Publisher: Loughborough : Library and Information Statistics Unit, 1993Availability: Items available for loan: 07. BIBLIOTECA CIENCIAS SOCIALES (1). Location(s): 05/5-049.

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