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1. IT services [Recurso electrónico] : costs, metrics, benchmarking, and marketing / Anthony F. Tardugno, Thomas R. DiPasquale, Robert E. Matthews.

Tardugno, Anthony F.

Material type: book Book; Format: electronic available online remote; Literary form: Not fiction Publisher: Upper Saddle River, N.J. : Prentice Hall PTR, c2000Online access: Texto completo Availability: No items available

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2. Emerging Personal Wireless Communications [Recurso electrónico] : IFIP TC6/WG6.8 Working Conference on Personal Wireless Communications (PWCâ€{u2C30}1), August 8â€{u1C2C} 2001, Lappeenranta, Finland / edited by Olli Martikainen, Jari Porras, Jenni HyvÃ{u2A6E}en.

Martikainen, Olli | Porras, Jari | HyvÃ{u2A6E}en, Jenni | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : Kluwer Academic Publishers, 2002Online access: Texto completo Availability: No items available

3. Software Process Improvement [Recurso electrónico] : 16th European Conference, EuroSPI 2009, Alcala (Madrid), Spain, September 2-4, 2009. Proceedings / edited by Rory V. Oâ€{u3BEE}nor, Nathan Baddoo, Juan Cuadrago Gallego, Ricardo Rejas Muslera, Kari Smolander, Richard Messnarz.

Oâ€{u3BEE}nor, Rory V | Baddoo, Nathan | Cuadrago Gallego, Juan | Rejas Muslera, Ricardo | Smolander, Kari | Messnarz, Richard | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2009Online access: Texto completo Availability: No items available

4. History of Nordic Computing [Recurso electrónico] : IFIP WG9.7 First Working Conference on the History of Nordic Computing (HiNC1), June 16â€{u1E2C} 2003, Trondheim, Norway / edited by Janis Bubenko, John Impagliazzo, Arne SÃļvberg.

Bubenko, Janis | Impagliazzo, John | SÃļvberg, Arne | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : International Federation for Information Processing, 2005Online access: Texto completo Availability: No items available

5. Towards the E-Society [Recurso electrónico] : E-Commerce, E-Business, and E-Government / edited by Beat Schmid, Katarina Stanoevska-Slabeva, Volker Tschammer.

Schmid, Beat | Stanoevska-Slabeva, Katarina | Tschammer, Volker | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : Kluwer Academic Publishers, 2002Online access: Texto completo Availability: No items available

6. Fifth Ifip International Conference On Theoretical Computer Science â€{u0523}s 2008 [Recurso electrónico] / edited by Giorgio Ausiello, Juhani KarhumÃ{uBA6C} Giancarlo Mauri, Luke Ong.

Ausiello, Giorgio | KarhumÃ{uBA6C} Juhani | Mauri, Giancarlo | Ong, Luke | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : Springer Science+Business Media, LLC, 2008Online access: Texto completo Availability: No items available

7. E-Government Ict Professionalism and Competences Service Science [Recurso electrónico] / edited by Antonino Mazzeo, Roberto Bellini, Gianmario Motta.

Mazzeo, Antonino | Bellini, Roberto | Motta, Gianmario | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : Springer Science+Business Media, LLC, 2008Online access: Texto completo Availability: No items available

8. Business Agility and Information Technology Diffusion [Recurso electrónico] : IFIP TC8 WG 8.6 International Working Conference May 8â€{u1C6C} 2005, Atlanta, Georgia, U.S.A. / edited by Richard L. Baskerville, Lars Mathiassen, Jan Pries-Heje, Janice I. DeGross.

Baskerville, Richard L | Mathiassen, Lars | Pries-Heje, Jan | DeGross, Janice I | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : International Federation for Information Processing, 2005Online access: Texto completo Availability: No items available

9. Network Control and Engineering for QoS, Security and Mobility, III [Recurso electrónico] : IFIP TC6 / WG6.2, 6.6, 6.7 and 6.8 Third International Conference on Network Control and Engineering for QoS, Security and Mobility, NetCon 2004 on November 2â€{u5B20}2004, Palma de Mallorca, Spain / edited by Dominique GaÃt̄i, SebastiÃ{u01E1}lmés, Ramon Puigjaner.

GaÃt̄i, Dominique | Galmés, SebastiÃ{uE034} | Puigjaner, Ramon | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : International Federation for Information Processing, 2005Online access: Texto completo Availability: No items available

10. History of Nordic Computing 2 [Recurso electrónico] : Second IFIP WG 9.7 Conference, HiNC2, Turku, Finland, August 21-23, 2007, Revised Selected Papers / edited by John Impagliazzo, Timo JÃ{u2DA9}, Petri Paju.

Impagliazzo, John | JÃ{u2DA9}, Timo | Paju, Petri | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg, 2009Online access: Texto completo Availability: No items available

11. Software Process Improvement [Recurso electrónico] : 15th European Conference, EuroSPI 2008, Dublin, Ireland, September 3-5, 2008. Proceedings / edited by Rory V. Oâ€{u3BEE}nor, Nathan Baddoo, Kari Smolander, Richard Messnarz.

Oâ€{u3BEE}nor, Rory V | Baddoo, Nathan | Smolander, Kari | Messnarz, Richard | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2008Online access: Texto completo Availability: No items available

12. Digital Communities in a Networked Society [Recurso electrónico] : e-Commerce, e-Business and e-Government / edited by Manuel J. Mendes, Reima Suomi, Carlos Passos.

Mendes, Manuel J | Suomi, Reima | Passos, Carlos | SpringerLink (Online service).

Source: Springer eBooksMaterial type: computer file Computer file; Format: electronic Publisher: Boston, MA : Kluwer Academic Publishers, 2004Online access: Texto completo Availability: No items available

13. ITIL service transition / [Cabinet Office ; author, Stuart Rance ; mentor, Colin Rudd ; project mentor, Shirley Lacy ; technical continuity editor, Ashley Hanna].

Great Britain. Cabinet Office | Rance, Stuart | Rudd, Colin | Lacy, Shirley | Hanna, Ashley.

Edition: 2ª ed.Material type: book Book Publisher: London : TSO (The Stationery Office), 2011Other title: Information technology infrastructure library Service transition.Availability: No items available Checked out (1).

14. ITIL service design / [Lou Hunnebeck, author ; Colin Rudd, mentor ; Shirley Lacy, project mentor ; Ashley Hanna, technical continuity editor].

Hunnebeck, Lou | Rudd, Colin | Lacy, Shirley | Hanna, Ashley.

Edition: 2nd ed., Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : TSO, cop. 2011Other title: Information technology infrastructure library service design.Availability: No items available Checked out (1).

15. ITIL continual service improvement / [Vernon Lloyd, author ;David Wheeldon, mentor ; Shirley Lacy, project mentor ; Ashley Hanna, technical continuity editor].

Lloyd, Vernon | Wheeldon, David | Lacy, Shirley | Hanna, Ashley | Great Britain. Cabinet Office.

Edition: 2nd ed., 2011 ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : TSO, 2011Other title: Information technology infrastructure library continual service improvement.Availability: No items available Checked out (1).

16. ITIL service strategy / [David Cannon, author ; David Wheeldon, mentor ; Shirley Lacy, project mentor ; Ashley Hanna, technical continuity editor].

Cannon, David | Wheeldon, David | Lacy, Shirley | Hanna, Ashley.

Edition: 2nd ed.Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : TSO, cop. 2011Other title: Information technology infrastructure library service strategy.Availability: No items available Checked out (1).

17. ITIL service operation / [author, Randy Steinberg ; mentor, Colin Rudd ; project mentor, Shirley Lacy ; technical continuity editor, Ashley Hanna].

Steinberg, Randy | Rudd, Colin | Lacy, Shirley | Hanna, Ashley.

Edition: 2nd ed., Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London : TSO, 2011Other title: Information technology infrastructure library service operations.Availability: No items available Checked out (1).

18. Globalization of Professional Services [Recurso electrónico] : Innovative Strategies, Successful Processes, Inspired Talent Management, and First-Hand Experiences / edited by Ulrich BÃ{u5B65}r, Peter Kreutter, Wolfgang Messner.

BÃ{u5B65}r, Ulrich | Kreutter, Peter | Messner, Wolfgang.

Material type: book Book; Format: electronic ; Literary form: Not fiction Publisher: Berlin, Heidelberg : Springer Berlin Heidelberg : Imprint: Springer, 2012Online access: Texto completo Availability: No items available

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