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ITIL service design / [Lou Hunnebeck, author ; Colin Rudd, mentor ; Shirley Lacy, project mentor ; Ashley Hanna, technical continuity editor].

Hunnebeck, Lou.
Contributor(s): Rudd, Colin | Lacy, Shirley | Hanna, Ashley.
Material type: materialTypeLabelBook; Format: print Series: ITIL.Publisher: London : TSO, cop. 2011Edition: 2nd ed.Description: xi, 442 p. : ill. ; 28 cm.ISBN: 0113313055 .Other title: Information technology infrastructure library service design.Subject(s): Information technology -- Management | Business enterprises | Computer industry | Eficacia organizacional | Tecnología de la información | Electronic office machine industry -- Customer services -- Management
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Item type Home library Call number Vol info Status Loan Date due Barcode Item holds
658.5/ITI (Browse shelf) v. 5 Checked out PREST. LIBROS 29/01/2021 3744060383
Total holds: 0

At head of title: Best management practice.

Includes index.

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